Hello SWAPD fam,
Starting September 1st, 2025, we’re rolling out some major operational changes that will affect how payments, fees, and invoices work on SWAPD. This is part of our ongoing effort to make the platform faster, safer, and more compliant as we grow.
Here’s what’s happening:
New Home: Canada
- VEYYO Sp. z o.o. (Poland) is being liquidated.
- Its assets and operations are being transferred to new entities.
- Our new parent company is VEYYO Limited Partnership, registered in Ontario, Canada.
Payment Processing Changes
- We’re parting ways with CoinPayments.
- No more bank wires. From now on, all FIAT transactions will be handled exclusively via Trustap.com. We will continue to look for a banking provider that will take us on, but we make no promises.
- Crypto payments are back and better:
- BTC and ETH return.
- SOL is being added.
- More cryptocurrencies will be introduced later this year.
Invoicing & Merchant of Record
- SWAPD (via VEYYO LP) is now the Merchant of Record (MoR) for all transactions.
- This means:
- Buyers get FULL invoices for the total transaction amount — even when paying with crypto.
- Sellers are now official subcontractors.
Faster Confirmations
- Payment confirmations (especially crypto) will now be faster and more consistent across the board.
Fees & Refunds
- No changes to our fee structure — service fees remain between 2–11%.
- Refund fee stays at 1%.
- NEW: We are introducing a 5% dispute mediation fee.
- This fee won’t always be enforced.
- It only applies when SWAPD staff must step in to resolve a dispute.
Fee Calculator Upgrade
- Our Fee Calculator is getting an upgrade.
- It’s still not 100% perfect (too many variables), but it will now be more accurate than ever.
Stricter Screening & Compliance
- We are increasing screening measures to ensure subcontractors meet compliance standards.
- Policies will now be enforced more rigorously to weed out bad subcontractors — especially those who attempt to violate third-party network rules.
- Non-compliant subcontractors risk permanent removal from the platform.
Summary
We’ve outgrown our old structure and are stepping into a bigger, better setup in Canada. These changes bring faster payments, full invoices, more supported cryptocurrencies, and a compliance framework that ensures SWAPD continues to grow safely.
As always, thank you for being part of SWAPD. Your trust and support are why we keep pushing forward.
– SWAPD Team

