Instagram logged me out

Hello! Instagram logged me out immediately, and every time I tried to log in again, I got the message to take a video selfie of myself, assuming that I already had pictures of myself. Since this account is a fan account and I don’t have any pictures, I couldn’t legitimize it. I just want access to the account again and I would look forward to hearing back.

Was this account purchased on SWAPD? If so, what’s the ticket number?