We’ve discovered a small glitch in our Success Ratio feature. In certain cases, the percentage may drop even after a ticket is voided, which shouldn’t be happening.
Big thanks to @charizard for spotting this issue and bringing it to our attention.
We already have a fix in the works, and it will be rolled out next week. Once deployed, we’ll recalculate every user’s Success Ratio and correct any affected numbers.
Thanks for your patience while we get this cleaned up.
Boss, how many times have I told you that my score hasn’t increased, but you didn’t listen to me LOL 
You ain’t DC, neither a jew nor a Ukrainian 
I sent Admin’s a PM. Please check noob @SWAPD!
i also feel like the success rate doesn’t really go up even with successful tickets or maybe I’m trippin
When buyers fail to provide the required info and the ticket gets closed, my success rate drops too. The admins don’t check the conversation to see that it wasn’t my fault the ticket couldn’t be completed.
I literally proved to you it increased, tracked your score for 14 days.
You are tripping, every one who PM’d me about this was wrong. I take a screenshot of their success rato every time, come back in 14 days, and boom. It increased (or decreased). You have to remember: More transactions, the more diluted the score will be (due to the larger number of overall transactions), thus slower movements.
Then you are affected by the voided bug problem, which will be fixed next week. Sue me.
Why are you mad at me?
I am mad at everyone.
Cool, my sr is 20,5%, after this will be 22,5% 
see you noobs my time has come
Class action lawsuit started. @Yoda @p @ferhatsaskin are you with me?
I am in, either bump mine to 75% or i am sending lawyers.
Why not?
okay so i just completed a successful transaction and my total number of transactions + the ratio did not change.
Lawsuit inc
Bruh, your ticket closed a few H ago. Stats update 48-72h. We don’t run the script too often because SWAPD is a global corporation, too many transactions, it would impact server performance.