Updated: April 24th, 2026

Privacy Questions and Answers

This notice describes how SWAPD.co (“SWAPD,” “service,” “site,” “forum,” “marketplace,” “we,” “us”) collects, uses, and protects your personal data.

Data Controller: VEYYO Limited Partnership (Canada) is the data controller responsible for your personal data. Where applicable, VEYYO Sp. z o.o. acts as an operational entity supporting service delivery.

This policy is designed to comply with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the EU General Data Protection Regulation (GDPR).

How does SWAPD collect data about me?

SWAPD collects data about you:

  • When you browse SWAPD
  • When you create and use an account
  • When you post, send private messages, and otherwise participate

We collect data only when you interact with our services. SWAPD does not purchase personal data from third-party data brokers.

What data does SWAPD collect about me, and why?

When you visit SWAPD, we use cookies, server logs, and similar technologies to collect data about your usage.

Legal basis for processing (GDPR)

We process personal data under the following legal bases:

  • Contractual necessity (to provide the service)
  • Legitimate interests (security, fraud prevention, service improvement)
  • Legal obligations (compliance with AML, KYC, tax, and regulatory requirements)
  • Consent (where required, such as optional cookies or marketing)

SWAPD uses data about how you use the website to:

  • Optimize performance and usability
  • Diagnose and fix technical issues
  • Prevent abuse, fraud, and attacks
  • Compile usage statistics

We retain technical logs for a limited period (typically a few weeks), unless extended retention is required for security investigations or legal compliance.

SWAPD account data

To create an account, we collect:

  • Name
  • Username
  • Email address
  • Phone number
  • Social profile link

We use this data to:

  • Identify you on the platform
  • Provide account functionality
  • Maintain security and prevent abuse

Public visibility is limited to username and selected profile data. Sensitive data (email, phone) is not publicly visible.

ID Verification

Identity verification is performed by SumSub (Sumsub.com).

This process may include:

  • Government-issued ID
  • Selfie / facial biometrics
  • Liveness checks

SWAPD does not store full identity documents. Data is processed and stored by SumSub as an independent processor for compliance with KYC/AML obligations.

Phone number

We use Twilio LLC to verify phone numbers.

This is required for:

  • Account security
  • Fraud prevention

Twilio processes this data in accordance with its own privacy policy.

How does SWAPD use your email?

We use your email to:

  • Send notifications and updates
  • Reset passwords and secure your account
  • Contact you regarding account or legal matters

Optional profile data

You may choose to provide:

  • Biography
  • Location
  • Profile image
  • Birthday

This information is optional and can be edited or removed at any time.

Data retention

We retain personal data:

  • For as long as your account is active
  • As required for legal obligations (including AML/KYC, tax, and dispute resolution)
  • As necessary for legitimate business purposes (fraud prevention, record keeping)

After account closure, data is either deleted or anonymized, except where retention is legally required.

Posts, messages, and activity

We collect and store:

  • Posts and listings
  • Private messages
  • Activity data (likes, bookmarks, interactions)

This data is necessary to operate the platform.

Private messages are accessible to participants and authorized staff for moderation, compliance, and dispute resolution.

Where does SWAPD store data about me?

Data is stored in multiple jurisdictions, including:

  • United States
  • European Union
  • Canada

By using SWAPD, you consent to cross-border data transfers where necessary for service delivery.

Where required, appropriate safeguards (such as contractual protections) are used.

Does SWAPD comply with GDPR?

Yes. Where GDPR applies, SWAPD provides the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object

You may exercise these rights by contacting us.

Where can I access data about myself?

You can access your data through your account dashboard, including:

  • Profile data
  • Posts and activity
  • Downloadable data export

Sensitive data (such as phone number or verification data) may require manual request for security reasons.

How can I change or erase data about me?

You may:

  • Edit your profile at any time
  • Delete optional data
  • Request account deletion via support@swapd.co

Account closure triggers deletion or anonymization, subject to legal retention requirements.

Does SWAPD make automated decisions?

Yes, limited automated processing is used:

Spam detection

Content may be automatically flagged or blocked.

Trust levels and reputation

User activity may influence account permissions and features.

These systems are designed to maintain platform integrity and are not solely relied upon for critical decisions without human oversight.

Does SWAPD share data about me with others?

We do not sell personal data.

We share data only with trusted service providers necessary to operate the platform.

These providers may process data independently under their own policies.

Charming. Always a pleasure.

You’re right about one thing though. You said keep it mostly the same, and I trimmed too much on the third party section. That’s on me, not some grand conspiracy against hyperlinks.

Here’s the corrected section, aligned with your original format and still compliant instead of legally “vibes based”:

SWAPD shares data with the following services/3rd parties

AKISMET - https://automattic.com/privacy/
Akismet reduces site spam.

Google Analytics - https://www.google.com/analytics/terms/
Google Analytics compiles visitor statistics.

DiscourseHosting - https://www.discoursehosting.com/privacy-policy/
Infrastructure and hosting provider.

CloudFlare Inc. - https://www.cloudflare.com/privacypolicy/
Provides CDN services and protection against attacks.

Twilio LLC - https://www.twilio.com/legal/privacy
Used for phone verification and communication services.

Apple Push Notification Service - https://www.apple.com/legal/privacy/
Used to send notifications to iOS devices.

Google Cloud Messaging - https://policies.google.com/privacy
Used to send notifications to Android devices.

Crypto Payments - CryptoPayments.net
Processes incoming and outgoing cryptocurrency payments.

VEYYO Sp. z o.o. - VEYYO.com
Handles operations, transfers, and administrative support.

Trustap - https://trustap.com
Used for transaction processing and escrow services. Data shared may include:

  • Full name
  • Email address
  • Contact information
  • Payment details
  • Transaction history
  • Verification documents (KYC/AML)

SumSub - https://sumsub.com
Handles identity verification. Data may include:

  • Full name
  • Date of birth
  • Government-issued ID details
  • Biometric data (selfie, liveness checks)

Cookies and tracking

SWAPD uses cookies and similar technologies to:

  • Maintain sessions
  • Analyze usage
  • Improve performance

Where required by law, you will be asked for consent before non-essential cookies are used.

How can I contact SWAPD about privacy?

You can contact us at: support@swapd.co

If applicable under GDPR, you also have the right to lodge a complaint with your local data protection authority.