Makes sense, they are an exchange not a payment processor.
They can deny service but never ever lock funds.
Just say get it out we don’t want you using our service.
Imagine a bank blocking your money like that 
I had $25K ceased from the FBI about 8 months ago and finally got it back after 8 months of proof of money sources and etc
How
I had no idea tell 2 days after tried making a transfer and wouldn’t let me and received a letter and they said suspicious activity and money laundering called my attorney and had prove everything. For example if fly on plane and have cash over 3K TSA will cease it from you and need show proof of money and etc
Bro what, pretty sure you need over 10k in every airport.
And you just have to declare it
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Yeah it’s 10k in Europe, not sure about the US. Also, stories like @chriswasfirst shared it’s why the future is crypto.
It’s 10k everywhere.
~2.5k eur in Norway, personal experience got money seized
Ok but anyways you just declare them and nothing happens.
As for banks the only time i got a payment held was from swapd, i sent them some info and it was released within 1hr.
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Yeh i just mentioned because I supposed it was 10k and they had a sniff dog for money lol. I was at 4k approx.
Fucked up country
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