Hey guys,
For those of you looking for the best resources to restore your Instagram account, you’re in the right place.
Background:
I worked at Accenture for 3 years as Facebook Advertiser Support.
Accenture is a moderation company that answers support request from Instagram users who have business accounts. They also do moderation for TikTok and Twitter as well.
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I want to make clear that I do not provide a service and I cannot personally get your account back.
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Let’s start with Facebook Live Chat
If you have an Instagram or Facebook business account this is where you can chat with support.
This was my job. We will always help best we can but we do not have access to instagram options.The only thing we can do submit everything you send us to Instagrams internal team or you can ask to speak to a manager and he can possibly expedite your issue.
Chat is open 24/7 Monday - Sunday.
After your live chat you may receive a call as well from a 650 number. Some reps call if they actually want to help or you can request a call.
https://www.facebook.com/help/instagram/contact/606967319425038
Appeal an Intellectual Property Report
This form is very important if your account was disabled due to IP violation. Here you can appeal the decision. It will be sent to Copyright support team.
This is usually your best bet to get your account back but it usually takes 7-14 days.
You should receive an email back after you submit this form asking for more information.
https://help.instagram.com/contact/437908793443074?ref=cr
Standard Business Appeal form
This is a regular business appeal form.
It will be sent to Instagram Support team.
Usually takes about 3-5 days.
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When filling out these forms try not to appeal more than once until you get an answer back.
Appealing more than once will reset your position in the queue.
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Below are email address of Instagrams manager we would report to.
Stephanieotway@fb.com - Policy Manager
Business@instagram.com - Support for Business Partners
Ip@instagram.com - IP Team at Instagram
Security@mail.instagram.com - Security Team at Instagram
SPratapSingh@support.fb.com - Facebook Support Manager
Helpdesk@fb.com & Helpdesk@instagram.com - Front Desk
Account deleted?
For those if you that have had your account deleted.
It isn’t really deleted… Instagram does not delete the account fully it is just archived in the system.
To reinstate your account you must contact a Instagram product manager or an engineer.
The process must be done manually, regular Instagram support staff does not have access to these tools.
Best way to get in contact with an Instagram manager is to purchase a premium account on LinkedIn and message them directly.
Most staff email address at Instagram and Facebook are just the persons first and last name @fb.com or @Instagram.com. That could work as well.
If I can think of anymore helpful information I will add it here.
If you have any questions just ask or PM me.
I do not charge money or sell a service.
Hope this has helped.