We’ve been recommending that company because… well… to be honest, we don’t even know why. Probably because everywhere we’ve looked people have been talking about them and the ease of buying BTC. But, is it really that easy? The more we hear from our clients, the more we’re sure that CoinBase is a company you may want to avoid.
Your money is on HOLD!
Just deposit your money and exchange it into BTC. Easy, right? But what you’re not clearly being warned about when buying BTC via CoinBase is that the cryptocurrency may not be available to you right away. Don’t get me wrong, the money will be deducted from your bank account ASAP, CoinBase is good in that category. But, once it reaches your CoinBase account, it may be frozen for a few days. Usually, people wait around 5 days. OK, that’s bearable. But wait, how about 16 days? Yes, we’ve had clients who had to wait 16 days (for whatever reason). The kicker is, when our client called the company to speed things up, CoinBase added an extra 14 days to the clock. So, instead of trying to work things out, they just added two additional weeks.
Your money may/will be frozen on CoinBase
5 day, 14 day, and 30 day holds. We’ve seen this happen personally. This is quite a bummer when you have a transaction waiting. After digging around further, I found that CoinBase has terrible reviews all around the web. On Trustpilot, they’ve scored 1 star, out of 1400 reviews.
Just Googling around I see horror stories all over the web. I feel stupid for recommending this company to our clients, and for that, I apologize.
We need alternatives
Part of the reason why I’ve started this topic is to spark up a discussion. We need alternatives for people who need to purchase BTC asap, with the least amount of hold days and a maximum amount of trust. What is your go-to BTC place? I need help in finding the right platform, as we personally never needed to use the mainstream platforms to buy BTC (we just get it from other members)