To be fair I understand where public sentiment lies regarding the topic but in my honest opinion I think the data is skewed out of fear.
People fear you and your opinions more than they trust and respect you. There are people, whether you’d like to believe it or not, that will literally filter their thoughts and opinions through: “I want the staff to like me what do I say next or how do I respond to be like them in order for them to favor me”
There is quite a lot of favoritism, it’s mostly prevalent in the light hearted posts, it just doesn’t inspire confidence.
Don’t you think thats a concern?
IMO by acting informal or using memes to respond to members, it will push away people from trusting the platform. I’m one of those people who is already under the impression that swapd doesn’t provide legitimate protection for high ticket buyers, especially after losing 13k in January and there not being any retribution.
Where do you think I stand now?
I had a 20 thousand dollar order for review removals go south and took a massive hit after that. lost a 250k a year client for my agency. I lost a couple hundred in trading fees too, but whatever, that’s chump change compared to what it’s cost me to use your services. I understand these things are out of your control, but what’s in my control is whether I use and promote your services.
(Bet you won’t respond to that with a meme)
Like cool the memes are nice but what happens when I have a serious issue? I personally don’t think you guys give a ■■■■, so then why the ■■■■ should I spend my money here?
The language and profanity makes that seem unprofessional. You probably went from thinking this is an informative thread to “he’s attacking us.” ^^^
Memes and jokes do not inspire confidence with people who have extensive capital and the capacity to purchase in volume.
No confidence=no purchases.
Hence the reduction in my personal spending on site.
I don’t believe anybody else is willing to say this or go against the status quote simply out of fear. It’s all about appeasing the staff.
Again, this is my opinion, but I feel like you guys foster a culture where people must act unprofessional in order to gain respect or have support or protection when purchasing on site. If that’s not true or representative of the core values of the company, you have to ask yourself why I have this opinion.
When you combine this kind of behavior with the 35k in failed purchases (GMB removals+@ recovery) It just makes me feel so sick, that id just rather go through channels outside of swapd. Regardless of the so called “risks” your team will often highlight and use to fear monger the members into continually using your services exclusively……
Now see, as soon as someone says something like that you guys get all serious. Why no memes?
It’s not wise to mix business and pleasure.
You guys have a selective nature for the use of professionalism and it’s become quite comedic if not ironic. You want people to spend millions but you don’t want to act serious. Hmmmmmmm.
Outside of my personal opinions, and from a business perspective, this kind of behavior leaves you vulnerable to social engineering exploits and shows that you guys don’t follow super strict SOP’s. I can track and monitor your profiles, log patterns of behavior, the way you talk, what you like, what you don’t, and take advantage of that. I’m not a malicious person, but there are people out there.
There will be a day where this bites you in the ass. Someone will slip. They always do.
Why put yourself in that kind of position? Didn’t you guys sell and aren’t you owned by someone? I’d assume you have a board of directors or at least someone you guys answer to formally. I can’t believe you guys are willing to take these kinds risks given your position.
I don’t know guys, you can continue with the skibidi toilet crap for all I care, I just don’t know how you guys expect to grow or bring in new high tier clients.
