Just wanted to give everyone a fair warning. Due to a set of circumstances, most of our admins will have limited time during the next 2-3 weeks. This doesn’t mean that we will be gone, this just means that your support ticket reply times may, in fact, take a couple of hours per reply, vs. the average of 15-30 minutes we currently have. Even with @Jason back on board, you can expect to see delays. He has been away for a while and needs to learn our new policies. This planned delay has nothing to do with the website, we aren’t experiencing problems, and everything is fine. It’s just that some of us are going on vacation, some of us are going to college, and some of us have other projects to work on.
This will undoubtedly slow down our response times, so please be aware of that. Everything should come back to normal in 2-3 weeks.
Thank you for reading and thank you for using SWAPD!
