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Hi, I have a case that I need an experienced GKP service provider to help me out with. A client of mine already has an existing knowledge graph for their brand. However, the graphs fails to “pop up” when searching for their exact name. Instead, it only appears under a small text box in the right hand side of the SERPs page labeled as “See results about”. You have to click on the box in order to be redirected to the GKP and my client is seeking to remove that altogether and have the GKP pop up automatically for the name of their brand. Is this something you could possibly assist me with?
As a side note, my client’s GKP is the only “result” that appears under the “see results about” text box, there are no other competitors/entities using using that same brand name. The GKP does show up automatically when you add certain words at the end of the brand keyword, just not for the brand keyword itself.