Changing your email address on SWAPD is not a self-service option and must be handled by SWAPD staff. This policy helps prevent misuse, like selling SWAPD-linked email accounts (ironic, we know!). Here’s how to request an email change:
How to Request an Email Change
- Send an Email to Support
- Use the email address you registered with to contact support@swapd.co.
- Include your username and the new email address you want to use.
- Wait for Confirmation
- Once we process your request, you’ll receive a response confirming the email change.
- Verify Your New Email
- After the change is made, you’ll have 24 hours to verify the new email address by clicking the verification link sent to your inbox.
- Important: The link will expire after 24 hours, so don’t delay!
Additional Notes
- In rare cases, SWAPD staff may require additional identity verification to complete the email change.
- Ensure the new email address is valid and accessible before submitting your request.
By following these steps, you can securely update your email address while ensuring your SWAPD account remains protected.