How to Close Your SWAPD Account

SWAPD Knowledge Base
1

If you’ve decided to close your SWAPD account, here’s how you can do it and what to expect based on your account history.

How to Request Account Closure

  1. Send an Email:
  • Email support@swapd.co from the email address you used to sign up.
  • Include your username in the email for faster processing.

What Happens to Your Data?

  1. For Users Without Transaction History:
  • Your account and all associated data will be fully erased from the system.
  1. For Users With Transaction History:
  • Your account will be anonymized to ensure it cannot be tied back to you.
  • However, due to tax regulations, SWAPD is required to retain records of your purchases and sales for five years.
  • These records will remain secure and are not publicly accessible.

By following these steps, you can ensure your account is closed according to SWAPD’s policies while complying with necessary legal requirements. If you have further questions, feel free to contact our support team.

Note: Users who opt to be deleted, cannot re-register, even upon request.

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