Creating a good ticket isn’t just about speed, it’s about clarity, trust, and covering your own back. A well-structured ticket can eliminate unnecessary questions, reduce delays, and protect you if something goes wrong.
Here’s how to properly break it down:
1. Ticket Titles: Keep it Short, Clear, and Relevant
Your title should instantly tell the reader what service you’re offering and for whom (if applicable).
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Bad Example:
doing a unappealed restore access for my customer
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Good Example:
IG restore access @username
FB Marketing @page88
Claim @handle – TikTok
Why it matters:
A good title avoids confusion and saves time. It allows staff and clients to understand the service instantly without scrolling.
2.
Honest Clarity > Overpromising
Don’t exaggerate your abilities. Transparency earns repeat customers — fake confidence does not.
Say things like:
Success Rate: 80%
Not Should work 100%, trust me bro
If a service carries risk, say it clearly.
Buyers respect truth, not hype.
3.
Ticket Structure (Template)
Use this exact format to streamline communication:
Seller: You
Buyer: @clientname
Service Type: IG Marketing for @username
Success Rate: 85%
Time of Completion: 2 Days (Buffer included)
Payment Method: USDT (ERC20)
Agreed Price: $1500
Additional Comments:
This service is high-risk and result is not guaranteed. If unsuccessful, no refund applies after the grace period. Buyer agrees to wait the full 24hrs before asking for updates.
Tip: Use simple formatting and aligned layout. Clean tickets = less confusion = less back-and-forth.
4.
Use the Comments to Protect Yourself
This is where most sellers go wrong.
The Additional Comments box is your mini Terms of Service:
- Clearly outline the risks
- Set realistic timeframes
- Clarify no-refund or partial-refund policies
- Define any conditions (e.g., user must not touch account)
Why?
When things go wrong (and they sometimes do), this is your safety net.
5.
About Pricing
Don’t undersell out of fear, but also don’t overcharge blindly.
Want more sales? Study sales psychology:
- Round numbers can work better than sharp ones
- Use urgency, but not desperation
- Justify your price with clarity, confidence, and quality
Final Advice
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Clean tickets save time.
If your ticket is well-structured, no one needs to follow up for clarity. -
Keep communication short, firm, and honest.
Don’t overexplain. No long stories. No fluff. Say what matters — clear, direct, and respectful.