Important Info for SWAPD Users: Why Accurate Signup Details Matter on Trustap and SWAPD

We want to share an important reminder about using accurate information when signing up for platforms like Trustap or SWAPD. Providing correct details helps ensure smooth transactions and protects your funds. Here’s a real example to illustrate why this matters.

Case Study:

@Cash.illuminator’s Experience with Trustap

  • What Happened: Our user @Cash.illuminator signed up with Trustap as a US resident and successfully received several payouts.

  • The Issue: After reaching Trustap’s KYC (Know Your Customer) and AML (Anti-Money Laundering) threshold, Trustap requested a US-based ID for verification.

  • Challenge: @Cash.illuminator, who is based in India, couldn’t provide a US ID because he used US residency info during signup. Trustap explained they can’t change the registration country due to legal requirements.

  • Result: His funds are currently frozen, and recovering them may require becoming a verified US resident, which isn’t feasible.

Key Takeaway: Always use accurate, verifiable information when signing up for Trustap, SWAPD, or similar platforms. Incorrect details can lead to complications, like frozen funds, that are tough to resolve.

SWAPD’s Approach to KYC/AML We’re introducing our own KYC/AML policies at SWAPD to keep our platform safe and compliant. Don’t worry—we’re designing them with you in mind:

  • No Interruptions: Verifications will happen before or after transactions, never during live checkouts, to keep your deals hassle-free.

  • Clear Communication: We’ll share all the details about our policies so you know what to expect.

Why This Matters

Using correct signup info helps avoid issues and keeps your funds secure. Whether it’s Trustap or SWAPD, honesty from the start makes trading smoother for everyone.

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Robin Hood

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@Cash.illuminator - you did it for Bank wire and Credit Card payments from Buyers on Swapd?
I mean used Trustap?

Yes a buyer came and asked that he can only pay via credit card and we started a ticket
In the Ticket, I didn’t know what Trust app was but it was like sign up. If you want to accept credit card payment I click the signup button. They did not even ask me my country and made the account and then asked me to join the transition from the Buyer through credit card I joined the transition And they ask me to verify identity.
I put my Indian identity card and they verify my account and the payments started to come flawlessly for months but now I don’t know for what reason they want my American passport which I don’t have and now I am in a huge argument with the company (trustapp)
They Have my money from a few last tickets, which they don’t want to give me without verifying my American passport :( Seems like I lost the money from last tickets

It seems Trustap has resolved the issue for @Cash.illuminator!

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yes…
with your help it worked out for me sir… <3
thank you very much…

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