Ticket Set to On Hold
When your checkout ticket is designated as on hold, it signifies that both the buyer and the seller have mutually decided to temporarily suspend the ticket, with the intention of reopening it at a later date. Additionally, in rare instances, administrators may place tickets on hold for purposes such as fraud investigations. To reopen these checkout tickets, the buyer/seller should reach out to the staff through a private message or by emailing support@swapd.co.