Time for drastic changes on SWAPD. We encourage you to join this discussion and help staff make the right decisions. MAKE SWAPD GREAT AGAIN!

[Hussey]

Many people are discussing the removal of users from certain countries to make things easier. But what about addressing issues within the staff itself? Some staff members seem quick to lose their temper, unwilling to properly listen, and at times appear openly biased against certain users, especially when business competition is involved.

Another important concern is the conflict of interest created when staff members also operate as sellers on the platform. When will there be clearer boundaries between moderation responsibilities and marketplace competition to ensure fairness and neutrality for everyone?

[mojifemi]

@SWAPD

We actually had this conversation with staff a few minutes ago. Yes, Indian users cause problems, but no where near as much as Nigeria. Our only plan against users from that nation is impose heavier signup/verification steps, and closer moderation

You guys had your reasons for banning Russia during the Ukraine war, but saying Nigeria is the reason why swapd is having low sales lmao is laughable

But it’s your company , your business

[Hussey]

A Staff member should never be a Seller on this Forum..

[Remove]

@Brant has 10 alt accounts you do business with daily as we speak

[Alpha]

@Hussey

Some staff members seem quick to lose their temper,

@SWAPD

[Hussey]

Option to place your Profile on Private should also be abolished…

[Brant]

@mojifemi

but saying Nigeria is the reason why swapd is having low sales lmao is laughable

^^^^^

@Brant

Every month we’re removing/deleting 200+ topics. Rejecting more than 200 topics (can’t count them cuz too many).

Only if you had seen how many members create duplicate accounts, try to scam others, bypass the system’s security, and do many other things I can’t even mention, you wouldn’t say that.

It seems you didn’t read the topic carefully. Why are you complaining this about?

@SWAPD

Before any country level block would happen, we would gather trusted member IPs, whitelist them, and ensure legitimate users retain access.

---

@Remove

@Brant has 10 alt accounts you do business with daily as we speak

Thought you’d keep it secret. LAME.

[mojifemi]

@Alpha

Failures are inevitable, but we want them to be kept to a minimum.

There was a time when failed tickets are charged few little percentage and the seller who failed has to pay or can’t open a new ticket or list.

That time I really stopped taking orders if am not 1000% sure it would work , .

Then I met a associate who claimed heaven and earth that he can deliver lmao I ended up paying $100+ to the buyer .

Hahahaahahah so this can work , sellers would put their money where their mouth is .

[Alpha]

@mojifemi

There was a time when failed tickets are charged few little percentage and the seller who failed has to pay or can’t open a new ticket or list.

We already do this for all transactions over 5k, as mentioned several times on this thread.

[mojifemi]

@Alpha

We already do this for all transactions over 5k, as mentioned several times on this thread

Do we even have a rule book on here , that spells all these out ?

[Alpha]

It’s mentioned in every single ticket at refund. It is also in our SWAPD Knowledge Base.

[TiK]

Couldn’t agree more. My sales dropped drastically, and this is because of low-quality service providers in a similar niche.

[cacounie]

Everything great, we need great sellers and buyers and get rid of scams. Glad you guys are taking actions

[stapelton]

I get why I suddenly got marked as a ‘‘Saftey concern’’ despite only being a passive buyer with no Escrow disputes. Its all bc, I reside in a high risk country. I hope they remove that tag after I make a few more purchases

[enoz]

@Hussey

Option to place your Profile on Private should also be abolished…

I agree with this 100% - as a buyer, there shouldn’t be anything preventing us from seeing feedback left by previous buyers.

What reason would a subcontractor have for putting their profile on private, other then trying to prevent potential buyers from seeing negative feedback left by a previous buyer? Feedback from buyers/sellers should always remain transparent.

@Alpha

We already do this for all transactions over 5k

Why limit it to $5k? Why aren’t sellers responsible for paying transactions fees on all failed transactions? This is the cause for me requesting no prepayment when opening tickets. Not because I haven’t secured my clients money first, but because I don’t feel I should be responsible to pay transactions fees on a failed transaction.

[GOAT]

Let me think

[SocialMediaKing]

@SWAPD

Only MC and Partners are able to do that. So, not really a problem as there are only a handful of them. We try our best to stop (and we do stop users many times) from upselling.

Why allow at all, what’s the value to the end user?

Unless I’m missing something, it seems like it slows the transaction down and increases costs

[SocialMediaKing]

@enoz

This is the cause for me requesting no prepayment when opening tickets

It’s gotta be too hard to manage.

doing it for a $200 transaction would mean asking seller for $10. Just seems like too much to manage

[patrikk]

I can’t really say much about services, but when it comes to the quality of listings I must say that everything in the crypto niche as well as basically every non-NSFW X account listing is botted trash or rebranded account with no organic reach and no content. Pretty frustrating scrolling through that, would either move it to the BIN section or remove it completely.

[mate]

it might already be on the roadmap or maybe someone already suggested it before

but it would be great if you could link ticket outcomes to sellers listings and add a success rate % on each swapd listing