Trustap Release (BETA) - Open for business!

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Get ready, because we’re thrilled to announce that the Trustap release is here! Trustap, a new system that promises to revolutionize the checkout process by bringing credit cards and bank wires directly into the checkout experience. With Trustap, payments will be automatically confirmed, speeding up transactions and making your life easier. In addition, Trustap provides additional security. Combined with SWAPD staff, Trustap will monitor transactions and help mitigate problems.


What You Need to Know

During the BETA phase, Trustap checkouts will have some specific fees. Here’s the breakdown:

  • SWAPD Fee: A flat 7% fee applies to all user tiers. This only applies to Trustap transactions. Crypto and normal bank wire option have the same progressive fees.
  • Trustap Fee: This varies depending on your payment method and location:
    • Credit Cards: 1.9% to 3.9%, depending on your location (country).
    • Bank Wires: 0.25 - 1% fee. Depending on the amount.

How to Prepare as a Buyer or Seller

Trustap functions similarly to PayPal, meaning both buyers and sellers need accounts:

  • Buyers: Create a Trustap account to make payments.
  • Sellers: Set up a Trustap account to receive payments.

For more info how to connect your Trustap account with SWAPD, please see:

Conclusion

We’re incredibly excited to bring Trustap to you and can’t wait to see how it transforms your buying and selling experiences. During this BETA phase, your feedback will be invaluable in helping us refine and perfect the system.

Feel free to reach out with any questions or concerns as we approach the launch date. Happy trading!

UPDATE 02.08

Due to recent changes in Stripe’s policies, which Trustap utilizes, seller payouts will now only occur in their local currency. This means that if you live in the US, you’ll receive your payout in USD. If you’re in Europe, your payout will be in EUR.

UPDATE 23.09

Trustap payments are now ONLINE. Feel free to use them, but please note:

  1. We’re in the BETA stage, and things may go wrong.
  2. Currently, we have a 2000 USD Credit Card limit on Trustap Transactions
  3. Grace Periods cannot be skipped via Trustap Tickets
  4. Bank Wires under Trustap do not have any limits. From 0.25-1% fee (depending on the amount)
  5. Fees are 7% + Trustap fees (for everyone). In the future, this will change.
  6. Safety Concern members cannot use Trustap, either as buyers or sellers.
  7. You need a Trustap.com account to use Trustap (and connected it with SWAPD)
  8. Disputes via Trustap tickets are handled by SWAPD, and not Trustap.
  9. Trustap pays out the sellers (not SWAPD), and in their local currency only.
  10. If transaction vol is high, sellers may go through additional KYC via Trustap.
  11. Trustap tickets cannot be no-prepayment.
  12. Trustap Tickets cannot be longer than 90 days (extensions included).
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This also means no amount limits on Bank Wire transactions!

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UPDATE:

Due to recent changes in Stripe’s policies, which Trustap utilizes, seller payouts will now only occur in their local currency. This means that if you live in the US, you’ll receive your payout in USD. If you’re in Europe, your payout will be in EUR.

2 Likes

UPDATE 23.09

Trustap payments are now ONLINE. Feel free to use them, but please note:

  1. We’re in the BETA stage, and things may go wrong.
  2. Currently, we have a 2000 USD Credit Card limit on Trustap Transactions
  3. Grace Periods cannot be skipped via Trustap Tickets
  4. Bank Wires under Trustap do not have any limits. From 0.25-1% fee (depending on the amount)
  5. Fees are 7% + Trustap fees (for everyone). In the future, this will change.
  6. Safety Concern members cannot use Trustap, either as buyers or sellers.
  7. You need a Trustap.com account to use Trustap (and connected it with SWAPD)
  8. Disputes via Trustap tickets are handled by SWAPD, and not Trustap.
  9. Trustap pays out the sellers (not SWAPD), and in their local currency only.
  10. If transaction vol is high, sellers may go through additional KYC via Trustap.
  11. Trustap tickets cannot be no-prepayment.
  12. Trustap Tickets cannot be longer than 90 days (extensions included).
2 Likes

How to Check if Trustap is Available in Your Country

To use Trustap for payments, both the buyer and seller must be registered with Trustap. Sellers should note that payouts for Trustap transactions will come directly from Trustap, and in your local currency only. For larger payout amounts, additional KYC (Know Your Customer) verification may be required, and sellers will be notified by email once their payout is ready.

To check if Trustap is available in your country and if you can connect it with your SWAPD account, follow these steps:

  1. Click your avatar icon in the upper-right corner.
  2. Click the profile icon twice from the pull-down menu.
  3. Select Preferences.
  4. Go to Security.
  5. Scroll to the bottom and click the Connect with Trustap button.

Once you’re on Trustap’s website, sign up, fill out your profile, and confirm your email. After completing this, you’ll be redirected back to SWAPD, and your account will be ready to use with Trustap!

If you’re unable to sign up for Trustap, this means it is not available in your country yet. Additionally, if you are a Safety Concern member, you will not be able to use Trustap (as a buyer or seller), and the payment option will not appear for you.

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For smaller transactions buyers do not need a Trustap account, anything over 700 EUR I believe will require registration. Sellers, however, will always need an account due to payout information.

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I forgot to add that Trustap tickets cannot be no-prepayment.

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Good to know. Thx

Also @everyone sign up already… only 13 users have joined/connected Trustap thus far

Adoption is a slow process. When we reintroduced bank wires, it took two full months to see any traction there.

Now bank wires are popular again, and now we can do bank wires over 10K!

Will Swapd continue to issue invoices upon request on bank wire deals? or is it under Trustap now?

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If you pick Trustap, it will be from Trustap. I believe it will be available in your Trustap account. It’s a partnership: We handle transfers, and they handle finances and payment security.

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Bump!

GOAT Please check your DM.

He never checks DM’s.

Welcome to the Trusttap family @scientistftw

Let’s test a transaction. Sell me something

@GOAT I don’t sell much. Unless you’re interested in specific events/movie premiere or Paris fashion week events. Unless you wanna test it out in general

Update!

As with many new payment methods, SWAPD users’ adoption is slow. Since we started, we’ve done around 40,000 USD in Trustap transactions—not good, not bad! However, the system is still in BETA stages and a tad buggy. We’re doing our best to iron them out. Thank you for being so patient!

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Anyone got their Wire from TrustAp yet? how long does it take from end of grace until cleared in your account? thanks

2-5 business days.

1 Like