Hello everyone, I have a big problem regarding the Facebook group. My group was removed due to a violation during moderation, but actually, these posts are self-approved by the poster (I think this is a big mistake by Facebook), I don’t know how to contact Facebook to report the bug.
Try contacting them using the Concierge support.
There are a few ways you can attempt to resolve this issue, some of which may be more useful than others:
The first way is by reporting an unavailable group using this form (must be logged in beforehand).
When you access the form, write the group’s name, URL, and explain the issue. I suggest doing so in a clear and concise manner, as they likely receive many requests. You can also attach screenshots to support your case.
The second way involves contacting Meta reps directly through Meta’s Marketing & Business Support. You will likely need to have spent up to $50 on ads to access this support channel, though.
To do so, log into Facebook > click on your profile picture > “Help & Support” > “Help Center” > “Visit Business Help Center > “Find Answers or Contact Support” > “Get Started”
The third way is via Facebook’s standard bug-reporting channel, but I’m not certain this will elicit a response. You can do so by logging into Facebook, clicking on your profile picture, selecting “Help & support” and then “Report a problem.”
Finally, you can attempt to email Facebook, but I wouldn’t expect a response. Here are some emails I have collected, but I’m not sure how many are still active or functional:
• disabled@support.facebook.com
• appeals@support.facebook.com
If you found this reply helpful, I would kindly ask you to mark it as “Solution.”
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