SWAPD is a trusted middleman service dedicated to offering our users the safest way to buy, sell, or trade items and services of virtual nature. SWAPD opens doors for you to earn and rise to fame in the digital universe by connecting you with vast network of buyers, sellers, and opportunities.
Effective immediately, any seller who starts a process—whether it’s a claim, swap, recovery, or any other service—before an official SWAPD ticket has been opened or before receiving full approval or the green light from the buyer, will face instant consequences, including demotion or even a permanent ban.
Recently, we’ve seen an increase in sellers jumping ahead and taking action while negotiations are still ongoing. For example, a seller might begin claiming a handle for a buyer, even though the deal hasn’t been finalized. This creates an unfair advantage during negotiations, which is unacceptable and ends now. This also prevents the buyer from looking elsewhere for a better deal.
What This Means:
Sellers, you must wait until a ticket is officially opened and approved by SWAPD staff and you have explicit permission from the buyer to begin any work.
Buyers, if you notice a seller doing this during negotiations, please tag SWAPD staff immediately in your chat or PM. We will take action swiftly.
We will not tolerate any premature actions going forward. Play fair, follow the rules, and let’s keep things transparent for everyone involved.
Also, we’ve always had this policy, but it was never fully enforced. This changes now. @Administrators and @moderators have been notified, and they’re ready to shoot first and ask questions later.
some time success rate is low, so instead of opening a ticket and cancelling it later, can it is allowed to do the work if Buyer is agreed on price and TAT? ( Doing that for trusted / done multiple tickets already with them) ( If you see my most tickets are like that)
for new users doing first ticket open and then starting the work.
or
for all i need to do open ticket first from now on words?
No. Because many times, buyers change their mind.
Or, the seller gets it done and rogue buyers go “prove that you did it because I had others working on that too”
You may have no experienced that, but on staff end, we get that all the time.
The issue sometimes is “New ticket” even after terms are set by both the buyers and sellers for a ticket like “Unbanning an account”
Staff might not switch the ticket status.
While, I understand staff has too much on their plates and work on the weekends. But, sometimes it delays too much even when the Agent/Staff assigned is online and show “seen just now”
While at this time, Rogue buyers might want to push things.
And communicate with someone else offsite to unban it faster because their “client” can’t wait.
And at this point neither will I nor any Admin will back me and even I won’t say anything because I didn’t work on it. So, i obviously won’t ask for payments even if buyer is ready to acknowledge the ticket. So, the ticket closes.
But this just wasted my time from communicating to starting a ticket and building the case and being ready to do it instantly just to get a good feedback from buyer.
Now, my efforts and time is wasted, so How do we tackle this?
but later he paid.
