POLL: How fast is SWAPD support compared to other sites?

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42

I’ve used that site before, it’s good for small transactions like if you need some quick mass accounts.

I wouldn’t trust it with big amounts.

4 Likes
43

True, Swapd Is On Another Level But The Main Topic Is Speed, Ok Guys Thanks For Listening And Goodnight :kiss:

1 Like
44

It may be, but you’ve made it sound like there are virtually no bad things about it.

2 Likes
45

I never experienced any :slight_smile:

46

Fair enough

This is @swapd in real life:

3 Likes
47

Facts

3 Likes
48

I would like to speak for myself. I don’t know any other sites like SWAPD - this is my big family. I trust the site administrators very much and I can trust them with any amount, and by the way, with the turnover of services they work with, they are very fast, because there are a lot of clients - there are few administrators :frowning:

I can go to you admins :sunglasses: :sweat_smile:
@swapd

3 Likes
49

@SWAPD take some notes

50

Support might be fast but useless :eyes:

1 Like
51

image

Noob!

6 Likes
52

I think staff response times here are relatively quick but not the quickest in my experience, though that might be timezone related.

SWAPD’s main draws are its safety protocols and trustworthiness/integrity, IMO.

I’ve had quicker response times from offsite middlemen and staff, but I’d be more wary trusting them with large sums than I would SWAPD—and that’s a much more important factor to me than speed.

6 Likes
53

@SWAPD let me know if you want to hire me as AGENT for fastest respond time :+1:

3 Likes
54

We Need More Opinions And More Votes, Please.

2 Likes
55

I think the overall speed of staff response is fast… I haven’t had to wait over 12 hours anytime I reached out to one of them individually, and their responses in tickets are normally reasonable.

My main reason for choosing Swapd is due to their Safety/Trust. When using the site, I have no fears on whether I will get my money back in the event the sale doesn’t go as planned. In a world full of scammers, something like that means the world. I’ll take a high trust level over fast response time anyday.

1 Like
56

Swapd needs to hire more staff from different countries so support times match, all staff are in Europe which effects like 7 hours of no support and alot of other continents

2 Likes
57

Yeah depends on time zone. Within Active American timings , almost all the administrators go offline.But vouch for @Brant

58

Swapd the best

2 Likes
59
  1. You posted this 9 hours ago, I assume you were annoyed with not getting fast support on a Sunday night.
  2. Our US-based staff is on vacation until the 17th. Things will improve once they are back.
  3. We hire people in Norway/US/Poland/UAE/NL.

Despite it being the weekend, and despite staff vacations, we still provided service to everyone last night. Perhaps not as fast as usual, but we were still here.

I believe we have the best response times, and we actually work every day of the year, even Christmas/New Year’s. I challenge you, @pelvic, to find other companies in our industry that do the same.

8 Likes
60

I wasn’t annoyed thats just what all the data ive came up with. Its like that 90% of the time, 5pm my time all staff’s offline.

61

@pelvic are you related to @holma?