Note: this is written by ChatGPT as I was to lazy to write it myself.
Today, I met with a client who manages several accounts for different businesses. They shared login details for these accounts, but when one of their employees tried to log in to the Instagram account, it said the password was incorrect (even though we confirmed it was right on a computer). The employee had to reset it on their phone and share it with the team again. All the business accounts were linked to the employee’s personal account center, so I disconnected them to keep things organized.
Also, the employee couldn’t sign in to their Facebook profile on the phone app (though it worked on a computer). It gave an error message saying “an unexpected error occurred” after they entered the 2FA code. Then, on the computer, it said there was a sign-in attempt block, even though we confirmed it was approved and it was us trying to sign in.
I’ve never encountered something like this before, and I’m not sure how to fix it.