Even though our domain was registered in March last year, we didn’t really start operations until April/May of 2017. This means that we’re one year old now, and we would like to use this opportunity to give you a glimpse of what SWAPD has accomplished. While these following numbers/facts may not impress you, we are proud of what we have achieved, and we want to share our journey with you.
Interesting SWAPD facts!
1. 2000 members!
We’re a few members shy of 2000. That’s 5,4 signups a day.
2. Over 260 completed transactions since we’ve launched.
Doesn’t sound like much, considering the length of our existence. However, this market is quite small and scaling it is difficult. We also don’t have the exact numbers on checkout tickets, as we’ve switched support platforms a few months after launching. But a ballpark figure hovers around 260 completed transactions, which gives us 0,6 transactions a day, or a complete sale every two days.
3. Over 290 members suspended!
We’re not going to lie, if you had access to our company inbox, you would think people hate us. But, 99% of the complaints come from scammers and people who don’t like our rules but still want to use our service. We said it before and will say it again. We’re not like other platforms. We have strict rules that we enforce to the max!
4. Sales volume
While we will not release the exact sales volume of our company, we can tell you that the cheapest ticket ever conducted was for 10 USD, and the most expensive, 45000 USD.
Since the beginning, we’ve registered 1.8M hits, 90K user-to-user messages, 8.1k likes, 48K profile views, and 2600 listings.
6. Member safety
Since our creation, we’ve only had four clients who have suffered/reported a loss.
(We have refunded three of them) We believe this is a fantastic track record, considering the hostile environment we operate in.
7. Checkout tickets
Did you know that only 40% tickets ever go through? That’s right, 60% of our tickets get canceled for reasons such as:
- Bad audit
- Failed seller verification
- Abandoned user accounts
8. Response times
While we don’t have exact figures, we are fairly sure that 9 out of 10 tickets get a staff member assigned to it in less than 5 minutes. SWAPD staffs Admins in all the major time zones, which means there is always someone on call!
You guys made all this possible, so on behalf of the entire team, we would like to thank you for using SWAPD!
P.S. I will post more interesting facts when they come to me, right now, my head is empty!