What does the “Voided” status mean?
When a checkout ticket is marked as “Voided” and closed, it means that the transaction will not count towards the seller’s history. Voided transactions typically occur when the buyer is at fault, such as in cases of non-payment or failure to respond within the required timeframe.
It’s important to note that only SWAPD staff have the authority to void a checkout ticket. Neither the buyer nor the seller can request a ticket to be voided. This policy helps maintain the integrity of the platform and ensures that sellers’ success ratios remain fair and transparent.