We’ve received a nice letter from the TrustPilot.com integrity team that they’ve decided to take our profile down. Here is the email from Tyler, the stern TrustPilot integrity clerk:
Tyler (Trustpilot Content Integrity)Jan 25, 2023, 18:31 GMT
Removal of swapd.co from Trustpilot and termination of your Agreement / Subscription
Dear Swapd,
At Trustpilot, we’re committed to conducting our business in accordance with the highest ethical standards. That commitment means we only work with businesses that align with our values and core beliefs, as set out in our Code of Ethics and reinforced by our commitment not to do business with companies we consider to be a “Bad Fit” for Trustpilot. More information about bad-fit businesses can be found in our Action We Take policy.
Under the terms of our agreement with you, Trustpilot has sole and absolute discretion to determine whether it considers a business to be a bad fit. We consider your business to be a bad fit. On that basis, your domain will be removed from the Trustpilot platform within 3 working days of the date of this letter .
If you have a Service Subscription Agreement or regular Subscription with Trustpilot, this is hereby terminated with immediate effect. As a result of the termination of your Agreement/Subscription with Trustpilot, you are no longer entitled to use any of the Trustpilot Designs and TrustBoxes.
We will arrange for a pro-rata refund to be issued in respect of the remainder of your subscription period (where applicable).
Yours faithfully,
Trustpilot
This is one rejection we’re happy about!
We’ve never asked to be on that cancerous website, with its unfair policies and easy-to-abuse (weak) procedures that allowed scammers to leave hundreds of fake reviews. We’re just a little sad to see our good reputation (that we fought for every single day) wiped. Just so we’re remembered, here is the last screenshot of our profile. It will be deleted by Mr. Tyler in three days:
We’re not the only one canned by TrustPilot’s moral crusade…
FameSwap’s profile also received a ban:
Oh, the irony!!
TrustPilot, the company that is in a legal battle for doing shady things such as allowing big corps to write fake reviews for hush money, is trying to teach people morals.
Trustpilot.com earns billions of dollars a year posting consumer reviews of businesses by claiming to offer a platform internet users can trust, because its integrity is not for sale.
The complaint alleges that Trustpilot did sell its integrity, to companies reviewed on its site. Worse, while Trustpilot promised many paying companies it would help them game the reviews system, it actually helped only a handful of high-paying, large companies do this. Meanwhile, small and medium-sized companies with tight budgets got nothing for precious dollars they spent on annual “subscriptions” for Trustpilot’s services. And when media reports blew the lid off the scheme, and subscribers were eager to cancel, Trustpilot sent them “auto-enroll” emails designed to go straight to subscribers’ junk folders so the email went unread until it was too late to cancel.
For more info about the scamming tactics of TrustPilot.com, see:
https://www.businesswire.com/news/home/20210203006017/en/Class-Action-Alert-Frank-LLP-Notifies-Trustpilot’s-Subscribers-of-Deceptive-Business-Practices-Alleged-in-New-Federal-Suit
https://www.frankllp.com/files/trustpilot_compl_ecf_1.18.21_8.45p.pdf
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