SWAPD is a trusted middleman service dedicated to offering our users the safest way to buy, sell, or trade items and services of virtual nature. SWAPD opens doors for you to earn and rise to fame in the digital universe by connecting you with vast network of buyers, sellers, and opportunities.
As discussed in this topic, we’re reworking our inner policies and how we manage SWAPD in general. The main objectives are to:
Make tickets less annoying to buyers/sellers.
Make SWAPD safer.
Remove staff micro-management of tickets.
Today we’re enforcing a mandatory 24-hour grace period on virtually all items and services sold on SWAPD. The grace period is waivable, but at a cost. You will not be able to start a dispute if you decide to waive it. The only exception will be YouTube transfers since the buyers already have 7 days to check everything from inside.
This rule applies to ongoing tickets, also.
Please give us a few days to adjust. Some staff may not get the memo right away, so if a grace period is important to you make sure to ask for it, in case the admin running your tickets isn’t notified.
Why are we doing this?
A large percentage of problems occur within the first 24-48 hours after the transfer. This goes for services too, such as growth tickets. Now, buyers will have the time to check if the terms were upheld, or if the item purchased truly matches the description.
Doesnt this allow for abuse?
User buys big page, advertised on it or whatever maybe even create a post that can hurt it then says nah not good.
In the other hand it’s good as this saves a lot of headache.
imo it should be offered to people have alredy made a few transactions and not brand new users.
We never had a single case of abuse in any of our previous grace periods. It would be pretty silly for someone to drop xxxx USD for a few shoutouts. Also, we will not automatically side with buyers if their reasoning has no merit.
