Can Sellers Not Respond to/Not Act on Tickets?

I haven’t had this happen, but what I have had happen is multiple sellers ignore basic PMed questions regarding their services (many questions that I know my own clients will have). Are the sellers on here obligated to act on actual tickets or can they ignore those too? What if I submit a ticket and the seller ignores it or even doesn’t act for a long number of days? Just curious. Thanks!

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Sellers are required to respond during an active checkout ticket. If a seller does not respond after receiving multiple warnings from the staff, we will have to suspend their SWAPD account. The same goes for a buyer

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Great; as expected. Thanks.

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Why on earth would you open a ticket with someone who can’t even be bothered to reply to your messages?

@Forest I think they do not reply because he asks alot of questions…

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@charizard I have my entire college essay, my friend. (No laughter necessary)

There’s more.

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Bro wanted the course by asking 21 questions Instead of buying it and is surprised why he didn’t answer :rofl: @Brant

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what is the topic about LOL i can use it in my next assignment

@charizard made my day hahahahaha

@Ramius learn to shut the f*ck up man. 50 questions is a full time job itself. Entitled kid.

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I get the impression that he’s gathering information from the seller without being ID-verified.

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Crazy. I can’t believe this guy has the nerve to complain about no responses when he bombards every seller with over 20 questions.

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@Daddy if you want to know about the service I was offering you can PM me.

Most sellers on here have been awesome at answering any questions raised for me. When I saw @Forest’s comment I got a little triggered as I spent 45 min answering nearly all of his questions in detail. When I stopped answering his questions, he told me money is tight but we will be in touch.

Yesterday he messaged me asking me questions that I had already answered in detail and if I can discount my pricing (which I had also already answered).

@Comfy No need to insult him.

I get the impression Ramius is new to the marketing/social media role and has a many questions/concerns.

I consider myself a patient person but personally I would not likely reply to someone again if they sent me this many questions.

My best advice to @ramius is to ask less questions and focus on getting clients.

Swapd is one of the safest places to do business as a buyer and they’ll hold funds/refund if anything goes awry.

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Cool story bro

So do you have any @charizard rare cards?

I don’t think so. The manner in which he’s inquiring seems like he’s gathering information from other sellers. He should only ask questions when he initiates a ticket or is genuinely interested in something. Why is he asking the same questions to 20 other sellers?

@Comfy Base set unlimited, no 1st ed :cry:

I don’t think he has any clients yet and is possibly starting an agency, acquiring service providers for the services he wants to sell.

I would suggest recommending to him that he verify his identification. It seems like he may be simply wasting people’s time otherwise.

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Brokie! Love Charizard though, my favorite since a kid!

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Hahaha