Timed bookmarks allow you to set reminders for important matters inside your tickets and regular private messages. In order to set a reminder, follow the instructions below.
Step 1 - Click the bookmark icon
The icon is available inside all tickets and private messages at the bottom of each thread.
Step 2 - Pick your time and date
You can pick from a set of ready timeframes, or choose a custom time and date. You can even set a relative countdown timer, from minutes, days, to even months or years.
Step 3 - Hit save and that’s it!
You should be all set to receive a fresh notification when the set time expires. This simple yet very useful feature will make sure you never forget to respond to your potential client.