Requesting Invoices for Transactions on SWAPD

SWAPD Knowledge Base
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Important Update: Invoice Request Policy as of January 2024

As of January 2024, SWAPD has transitioned to an LLC, bringing about significant changes in how we handle invoices for transactions. This change is in compliance with the laws governing our jurisdiction. Please read the following guidelines carefully to understand the new process for requesting invoices.

Key Changes to Invoice Requests:

  1. Invoices at Point of Sale Only: Invoices can only be requested at the point of sale, before a transaction ticket is closed. This is a strict regulation in our local laws. We will no longer issue invoices days, weeks, or months after the transaction has been completed. If no invoice is requested, the SWAPD fee will be entered at a local point of sale cash register for TAX booking.

  2. Invoicing SWAPD Fees Only: SWAPD can only invoice for the service fees we charge. We cannot provide invoices for the total transaction amount. If you require a full invoice for the transaction, you must contact the seller directly before starting the checkout process.

  3. Seller Responsibilities: Sellers are responsible for adhering to their local and state VAT/TAX regulations when issuing invoices to buyers for transactions conducted on SWAPD. It’s crucial for sellers to consult with their tax advisors to understand their obligations regarding VAT/TAX invoices.

  4. No Legal or Tax Advice from SWAPD: Due to liability concerns, SWAPD cannot provide legal or tax advice. We strongly advise consulting with a professional tax advisor for any questions regarding your tax obligations.

  5. Invoicing for All Transactions, Including Crypto: Starting in 2024, all transactions on SWAPD, including those involving cryptocurrency, will be invoiced.

How to Request an Invoice:

  • During Checkout: Make sure to request an invoice during the checkout process. This is the only time when an invoice request can be accommodated.
  • Specify Your Needs: Clearly indicate if you require an invoice for the SWAPD fee. For full transaction invoices, coordinate with the seller.

Important Note:

  • No Retroactive Invoicing: Once a checkout ticket is closed, it is no longer possible to request an invoice. This policy is in strict adherence to our new regulatory requirements.

For Further Assistance:

If you have any questions or need clarification regarding this policy, please reach out to our support team. Remember, it’s crucial to stay informed and compliant with these new regulations to ensure a smooth and lawful transaction process on SWAPD.

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