SWAPD is a marketplace owned and operated by VEYYO Limited Partnership (Canada). All transactions on the platform are handled through VEYYO’s commercial framework, with SWAPD managing the process from start to finish.
In simple terms, when you buy something on SWAPD, you are purchasing it through SWAPD, and SWAPD coordinates the delivery and handles payment to the subcontractor.
Step 1: Explore Listings
Browse our categories to find digital assets, services, or buyers/subcontractors that match what you’re looking for.
Step 2: Open a Checkout Ticket
When you’re ready to move forward, start a checkout ticket.
This is where the deal is finalized. Both parties join the ticket and clearly confirm:
- What is being sold
- The agreed price
- The payment method
Think of the ticket as the official record of the transaction.
Step 3: Transaction Review
The SWAPD team reviews the terms to make sure everything is clear and complete.
At this stage:
- Platform fees are applied (see our fee breakdown)
- Any additional transfer costs are confirmed
- High-value deals may go through extra verification
Subcontractors can estimate fees ahead of time using the fee calculator.
Step 4: Buyer Payment
Once everything is approved, the Buyer sends payment to SWAPD (VEYYO Limited Partnership).
SWAPD handles:
- Payment processing
- Transaction records
- Invoicing (available on request)
This keeps the transaction structured and ensures there is a clear, centralized payment flow. For transactions completed via Trustap, payment processing is handled directly by Trustap as a separate provider. In such cases, invoicing is issued through Trustap, and direct invoicing from SWAPD is not available.
Step 5: Delivery of Goods/Services
After payment is received, the Subcontractor delivers the agreed asset or service.
SWAPD staff oversee this stage to make sure:
- The delivery matches what was agreed
- The process stays organized
- Both sides follow the ticket terms
Step 6: Grace Period and Completion
Once delivery is completed, the Buyer has a mandatory grace period to review everything.
- If everything is fine, the transaction is completed and SWAPD processes payment to the Subcontractor
- If there is an issue, it must be raised during this period so it can be reviewed and resolved
How Payments Are Handled
SWAPD manages all payments as part of its role in running the transaction.
This means:
- Buyers pay SWAPD directly
- SWAPD oversees delivery
- SWAPD then settles with the Subcontractor once the transaction is complete
This structure keeps transactions consistent, reduces risk, and ensures that every step is handled through a single, controlled process.
SWAPD’s process is designed to keep things simple on the surface, while maintaining structure behind the scenes. Clear terms, controlled payments, and defined steps help prevent confusion and keep both Buyers and Subcontractors protected throughout the deal.
Note: This same process applies to deals conducted through SWAPD Auctions.